Thursday, August 11, 2011

Know Your Audience and Participants to Conduct A Successful Web Conference

It's no secret that anyone attempting to conduct a successful web conference should know who is listening on the other side. Knowing your audience allows you to tailor your presentation to unique needs of each participant, making it much more effective. That being said, there are a few typical "type" of those present, you will probably have at one point or another to arrive at your web conferences, and they include:

1. "Hot" prospects - the reason why so many web conferences are held in the first place. While it's true of any type of participant may be a potential customer, these are the ones who come to the table ready to go. You can spot this type of relatively simple: they actively participate in discussions and any surveys or polls that you in the presentation. The key to engaging this type of participant is not in the fringe? Just do exactly what you promised. Hot prospects coming to your meeting prepared for whatever it is you, in time for delivering an attractive, well-balanced presentation of timely follow-up will ensure you the best chances to turn that prospect into your newest customer.

2. The climbers - these species are sold to multiple mailing lists in some way and may even periodically to your meetings. Although they usually can attend your meetings and probably a good reason to believe it, they generally will not participate. These types of meeting-and festival-goers typically include researchers, potential competitors, insiders in the industry, etc. Most of these hosts are reluctant to engage attendees and asked them to write off because they are less likely to be a sale . However, we advise them a direct shout-out during the conference for the opportunity to increase their participation. For example, prior to the start of your meeting mention the topics / products you on, and if there are researchers in the audience you need some of your resources for them to independently check list.

3. The no-shows - these are the ones who accepted the meeting invite, saying that they are there, and when the day finally came they did not show up. While this may leave you reluctant to share information with them after the fact, it is important to keep in mind that your meeting they have missed for a legitimate reason (ie illness, family circumstances, etc.). The best and easiest way to go to your conference participants and related materials - online or via e-mail - to all those present at the end of your conference. This allows those who missed a chance to hear and view the same information, and take those who were able to able to re-review the materials to attend.

4. Just-the-facts-people - these participants are strictly business. They have accepted your meeting invite for some reason and wants you to deliver exactly that - no more and no less. The best way to address this kind of audience is to deliver exactly what you view at the beginning of your meeting. Also, with materials available after the conclusion of the meeting they can view at their leisure is useful too.


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